Policies

Any member of our guest relations team will assist you with detailed descriptions of our services upon your request.

COVID-19 SAFETY POLICIES
Please check our COVID-19 Safety page for our new policies to help keep you and our team members safe.

  • A major credit card will reserve your appointment time for any service that requires one hour or more.
  • We kindly request 24-hours notice when altering appointment services including: massage, facial, body treatments, all chemical hair services and 72-hour notice for altering salon collection reservations.
  • Children under the age of ten are welcome in the salon if they are receiving a service.
  • All services are guaranteed within one week of the original service. All texture and color services are guaranteed providing that professional products were used during that time.
  • All products are guaranteed for exchange or credit within 30 days of purchase.